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CBC: Sensor install tries to register to an incorrect URL

CBC: Sensor install tries to register to an incorrect URL

Environment

  • PSC Console: All Versions
  • Carbon Black Defense Sensor: All versions
  • Microsoft Windows: All Supported Versions

Symptoms

  • Sensor is unable to register to the correct backend.
  • Install log shows a typo in the backend URL

Cause

  • A typo anywhere in the final characters of the company code will cause an incorrect URL to be used by the installer.

Resolution

  • Copy and paste the company code directly from the console into the install command.

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Creation Date:
‎11-11-2022
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