Version
7.2.x.
Issue
Patch upgrade on 7.2 was successful but there’s a warning in regards to the different SQL collation on the SQL instance and the DAS database.
Symptoms
This shows on the Bit9 server upgrade log:
WARNING: The recommended SQL permissions are not available. Please grant the following permissions to the SQL login used for the product:
Cannot resolve the collation conflict between "Latin1_General_CI_AS" and "SQL_Latin1_General_CP1_CI_AS" in the UNION operation.
The recommended permissions should be granted as soon as possible after installation.
Cause
The collation on the SQL instance is Latin1_General_CI_AS and the collation on the DAS database is SQL_Latin1_General_CP1_CI_AS.
Solution
The warning message can be ignored. The upgrade is successful as long as the DAS database is using SQL_Latin1_General_CP1_CI_AS collation. The difference on the collation will be addressed on 7.2 patch 7.
