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Carbon Black Cloud: Alert page returns alerts for devices other than device_name used in the search

Carbon Black Cloud: Alert page returns alerts for devices other than device_name used in the search

Environment

Carbon Black Cloud: All Versions

Symptoms

  • Alert page returns alerts for devices other than device_name used in the search
  • Searching device_id on Alert page returns alerts only for the searched device_id

Resolution

The name of the device must be enclosed in quotes e.g device_name:"device123"

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Creation Date:
‎09-20-2022
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451
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