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Carbon Black Cloud: Alerts sent to S3 contain a different category value than UI or API

Carbon Black Cloud: Alerts sent to S3 contain a different category value than UI or API

Environment

  • Carbon Black Cloud Console: All Verisons
  • Alert Forwarding to S3
  • API v6

Symptoms

  • Alerts forwarded to S3 contain a category value of "WARNING" or "NOTICE" while the UI/API show "THREAT" or "MONITORED"
  • Searching alert_category in UI for WARNING or NOTICE returns no results

Cause

A design gap in the way information is sent between the alert forwarder and API

Resolution

  • Future versions of the alert forwarder will be updated to show "THREAT" or "MONITORED" in the category
  • When searching for categories, convert the values depending on the environment
Alert Forwarder (category)
UI (alert_category)
API v6 (category)
WARNING
THREAT
THREAT
NOTICE
MONITORED
MONITORED
 

Additional Notes

Legacy services used additional categories which are not used for any alerts including INFO, MINOR, SERIOUS, and CRITICAL

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Creation Date:
‎11-08-2020
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