Just Published! Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Carbon Black Cloud: Auto-Deregistration of VDI endpoints fails when managed by vCenter

Carbon Black Cloud: Auto-Deregistration of VDI endpoints fails when managed by vCenter

Environment

  • Carbon Black Cloud Console: September '20 (0.58.1)
  • Carbon Black Cloud Sensor: All Supported Versions
  • Microsoft Windows: All Supported Versions
  • VMware vSphere: All Supported Versions

Symptoms

  • Enabled deregistration of VDI sensors that have been inactive for a specified timeframe
  • Auto-Deregistration of VDI Sensors is failing

Cause

Virtual Machines that are managed by vCenter are currently excluded from the scheduled task to deregister VDI endpoints.

Resolution


Additional Notes

Carbon Black is currently investigating why Auto-Deregistration of VDI Sensors is excluding vCenter managed Virtual Machines. In the meantime please continue to manually deregister inactive sensors and delete deregistered sensors as specified in the articles above. This KB will be updated with the backend release that will contain this fix once it has been confirmed.
 

Related Content


Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎10-02-2020
Views:
742
Contributors