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Carbon Black Cloud: Can't use 'Uninstall sensors' on more than 200 endpoints

Carbon Black Cloud: Can't use 'Uninstall sensors' on more than 200 endpoints

Environment

  • Carbon Black Cloud Console: All Versions

Symptoms

  • Unable to use Take Action > Uninstall sensors on more than 200 devices (limit of Items per page selection)
  • Other Take Action options (Enable/Disable Bypass, Enable/Disable Background Scan, etc.) have option to act on all devices matching search
  • "Sensor uninstall failed" message will appear in red

Cause

Ability to uninstall or deregister more than 200 Sensors at once has not been implemented at this time

Resolution

Work to add this ability is being tracked under DSER-31444

Additional Notes

Temporary workaround is to manually change the maxRows=<Number> key/value pair to show all of the Endpoints matching the search on a single page, similar to the workaround listed in     https://community.carbonblack.com/t5/Knowledge-Base/Carbon-Black-Cloud-Unable-to-delete-deregistered...

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Article Information
Author:
CB_Support
Creation Date:
‎04-12-2021
Views:
452
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