Just Published! Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Carbon Black Cloud: Delays Observed while copying files to shares

Carbon Black Cloud: Delays Observed while copying files to shares

Environment

  • Endpoint Standard Sensor: 3.4.x - 3.5.x
  • Carbon Black Cloud: November '19 Release

Symptoms

  • Copying files to a shared resource takes significantly longer than usual
  • Custom bypass rules do not seem to resolve the issue
  • When sensor is in bypass mode, on both source/target machines, copying shows no delays
  • Issue presents itself while copying to/from SMB resources with Robocopy, Powershell, etc.

Cause

Known issue (DSEN-6899/DSEN-8361)

Resolution

Upgrade to sensor version 3.6.x or higher

Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎09-09-2020
Views:
658
Contributors