Carbon Black Cloud: Effective Reputation Displays Double Hyphens/Dashes ("--") Instead of reputation

[#1]

Environment

• Carbon Black Cloud Console: All Supported Versions

Symptoms

In rare occasions, reputation in Investigate page shows two hyphens (double dashes) instead of the process’ reputation,

Cause

Known issue, typically seen shortly after a brand brand new install.

Resolution

Improvements have been targeted with the 4.x sensor

Related Content

Endpoint Standard: How to Confirm Applied / Effective Reputation in Events
Endpoint Standard: Reputation Priority