IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Use the filters or search below to locate the Knowledge Base content you are looking for.

Articles

Carbon Black Cloud: ModularInputs Errors After Upgrading to Splunk App 2.0 or Higher

Submitted by CB_Support 57m ago

EnvironmentCarbon Black Cloud: All Supported VersionsSplunk App: 2.0.0 and 2.1.0 SymptomsAfter upgr...

Carbon Black Cloud Endpoint Standard Enterprise EDR

Carbon Black Cloud: Host-Based Firewall rules not applying because Windows network policy doesn't update when ...

Submitted by CB_Support yesterday

EnvironmentCarbon Black Cloud Sensor: All Supported VersionsCarbon Black Cloud Host-Based FirewallWi...

Carbon Black Cloud Endpoint Standard

EDR: How to Determine if a Binary has been Received by the Server and Scanned by Yara

Submitted by CB_Support yesterday

EnvironmentEDR: 7.x and HigherYara: 2.x ObjectiveTo determine whether a specific hash value has bee...

EDR

App Control: How To Create a File Creation Control Rule

Submitted by CB_Support yesterday

EnvironmentApp Control Agent: All Supported VersionsApp Control Console: All Supported Versions Obj...

App Control

Carbon Black Support Transition to Broadcom

Submitted by CB_Support Friday

EnvironmentCarbon Black Support: All Products QuestionHow is Carbon Black Support transitioning to ...

App Control Carbon Black Cloud EDR Endpoint Standard Enterprise EDR Hosted EDR Managed Detection and Response

Endpoint Standard: How to Identify a Supported Device for Device Control (MacOS)

Submitted by CB_Support Friday

EnvironmentCarbon Black Cloud Console: November '20 Release (0.60) and HigherEndpoint Standard MacOS...

Carbon Black Cloud Endpoint Standard

Error: "Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-k...

Submitted by CB_Support Thursday

EnvironmentApp Control Server: All Supported Versions SymptomsError seen in the server reporter log...

App Control

Workload: How to migrate the Appliance to another vCenter

Submitted by CB_Support Thursday

EnvironmentCarbon Black Cloud Console: All Versions Workload vCenter: All Supported Versions Obje...

Carbon Black Cloud Workload

EDR: Windows Sensor not Detecting Carets Used in the Command Line

Submitted by CB_Support Thursday

EnvironmentEDR Windows Sensor: All Versions SymptomsProcess search for the caret character in the c...

EDR