Environment
- Carbon Black Cloud (Formerly PSC): All Supported Versions
Objective
This article describes how to determine which device status counts towards total license utilization.
Resolution
This chart provides the licensing impact and explanation of each device status:
|
Status
|
Licensing Impact (Y/N)
|
Explanation
|
|
Active
|
Y
|
Installed and actively checking into the cloud
|
|
Bypass
|
Y
|
Installed and in Bypass mode, no protection on device
|
|
Deregistered
|
N
|
Uninstalled
|
|
Eligible for Update
|
N
|
Not on the latest sensor version
|
|
Errors
|
Y
|
Installed but needs to be reviewed for error cause
|
|
Inactive
|
N
|
Installed but have not checked in for 30+ days
|
|
Pending
|
N
|
Invitation sent but not installed
|
|
Quarantine
|
Y
|
Installed and in Quarantine, device protected and has limited network connectivity outside of communicating with the cloud
|
Additional Notes
- The CB Cloud Product is licensed per endpoint.
- Any endpoint being actively protected by a CB Cloud sensor counts towards total license utilization.
- At this time we do not currently have a fully encompassing "status" for these endpoints but they would fall under "Active","Bypass","Quarantine" and "Errors".
- If total license utilization is still unclear, please reach out to your Customer Success Manager or Account Manager at Carbon Black for assistance.
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