Environment
- Carbon Black Cloud Console: All Versions
- Endpoint Standard
- Enterprise EDR
- Audit & Remediation
- Workload
- Carbon Black Cloud Sensor: 3.5.3.x and Higher
- Apple macOS: All Supported Versions
Objective
Provide steps for checking on ManifestDownloadFailure alarms/errors from a local machine from the content delivery network (
https://content.carbonblack.io) which provides additional configuration for 3.5.3.x and higher Sensors
Resolution
- Launch terminal emulator
- Check for alarm in SensorAlarms.log
sudo grep -Ein --color "ManifestDownloadFailure" /Library/Application\ Support/com.vmware.carbonblack.cloud/Logs/SensorAlarms.log
- Output will show the dates and times of relevant alarms
<line#>:MM/DD/YY hh:mm:ss [INFO] ... ManifestDownloadFailure, AddDownloadError: Error[Content download failed]
Additional Notes
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