Carbon Black Cloud: How to Get Started with MDM Deployment

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Environment

• Carbon Black Cloud Sensor: All Supported Versions
• Apple MacOS: All Supported Versions

Objective

How to Get Started with MDM Deployment

Resolution

Carbon Black Cloud Sensor: 3.5.1 and Higher
Apple MacOS: 11/Big Sur and later
 

• Device Pre-Approval 

[Carbon Black Cloud] Changes to KEXT pre-approval on macOS Big Sur (v3.5.1+)
[Carbon Black Cloud] Approving the macOS Sensor's System Extension and Network Extension (v3.5.1+)
Carbon Black Cloud: How to verify Full Disk Access approval locally for MDM profiles(macOS)
[Carbon Black Cloud] Manually Granting Full Disk Access (macOS Sensor 3.5.1 and later)
 

• MDM Installation

[Carbon Black Cloud] Installing the sensor in KEXT mode on macOS Big Sur (v3.5.1+)

Carbon Black Cloud Sensor: 3.0 - 3.4
Apple MacOS: 10.13.x - 10.15.x
 

• Device Pre-Approval 

Carbon Black Cloud: How to approve KEXT on JAMF
Carbon Black Cloud: What Information Is Required In MDM Profile For KEXT Approval Of 3.1.x.x Sensor?
Cb Defense: How to approve Mac Sensor 3.1 KEXT for Install/Upgrade
Cb Defense: What Information Is Required In MDM Profile For KEXT Approval Of 3.0.x.x Sensor?
Endpoint Standard: How to approve Mac Sensor 3.0 KEXT for Install/Upgrade
Endpoint Standard: How to Verify Sensor 3.1 KEXT Approval
CB Defense: How to Verify Sensor 3.0.x.x KEXT Approval
Carbon Black Cloud: Is Granting the Sensor Full Disk Access a Requirement for macOS 10.14.5?
Carbon Black Cloud: macOS 10.14+ Privacy Changes and Granting the macOS Sensor Access (v3.2.1 - 3.4....
PSC macOS sensor and Apple's App Notarization (10.14.5)

• MDM Installation

Carbon Black Cloud: How to Deploy Sensor to Mac With Jamf Pro
Cb Defense: How to Deploy Sensor with Jamf Cloud

Troubleshooting

Carbon Black Cloud: What are the Sensor Bypass Reasons and Remediation Options?
Endpoint Standard: Mac Sensor installs with status "Sensor Bypass Admin Action"
Carbon Black Cloud: Is Granting the Sensor Full Disk Access a Requirement for macOS 10.14.5?
Carbon Black Cloud: What are the Reboot Requirements for Installing Sensor on macOS?
Carbon Black Cloud: Unable to upgrade or install due to existing system extension (macOS)

Additional Notes

We do not support MDM solutions but support the usage of MDM solution for our CBC product. We are glad to assist with trouble shooting MDM deployment issues but can not make MDM configuration recommendations to 3rd party products. Please reach out Customer Support Manager/Sales Rep to see if a paid for Professional Services engagement would be appropriate for your MDM solution deployment. 

Related Content

[Carbon Black Cloud] macOS Big Sur and Later Documentation List (v3.5.1)
[Carbon Black Cloud] macOS User Space Functionality Overview
Carbon Black Cloud: Can you install the sensor in KEXT mode without a MDM on Big Sur?
[Carbon Black Cloud] New macOS sensor file paths beginning in 3.5.1.19
Carbon Black Cloud: How to Find Sensors Installed on macOS 10.15 That Require a Reboot?
Carbon Black Cloud: MacOS Endpoints stuck in Bypass (Extension load pending)