Access official resources from Carbon Black experts
1) Follow steps in KB article Carbon Black Cloud: Unable to upgrade or install due to existing system extension (macOS)
2) Once the steps in the above KB have been confirmed to have completed properly, open Terminal to delete our associated resources manually by running
sudo rm -rf /Applications/VMware\ Carbon\ Black\ Cloud/
and
sudo rm -rf /Library/Application\ Support/com.vmware.carbonblack.cloud/
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