Carbon Black Cloud: How to Provide the Product Instance (Org) Details to Support
Environment
Carbon Black Cloud: All Versions
Objective
To accurately provide Org Name, Org ID, and/or Org Key details to Support
Resolution
How to locate the org name:
The org name is in domain format and is used to name a CBC instance. Once logged in, the org name can be found on the top left of the console and on the top right next to the username of the logged-in user in the format below: