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Carbon Black Cloud: Live Response Remote error 0x00000002 When Running "execfg Dascli Status"

Carbon Black Cloud: Live Response Remote error 0x00000002 When Running "execfg Dascli Status"

Environment

  • Carbon Black Cloud Console
    • Live Response
  • App Control Agent: All Supported Versions

Symptoms

  • Carbon Black Cloud and App Control installed
  • Live Response execfg command "dascli status" gives error:
    Remote error 0x80070002 - The system cannot find the file specified.

Cause

This has been seen when third party AV vendors are missing their App Control exclusions. 

Resolution

  1. Add the required exclusions:
  2. Re-attempt the command

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Creation Date:
‎05-02-2022
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