Environment
- Carbon Black Cloud Sensor: v3.5.1.31
- Apple macOS: Big Sur (11.x) and Higher
- Workspace One used for MDM Profiles
Symptoms
Cause
Workstation is assigned to both Main profile and an individual profile, adding duplicate Network extension and causing routing issues
Resolution
Modify Workspace One configuration so workstations only get one profile assigned
Additional Notes
- Best practice is to add devices into appropriate smart group during enrollment to avoid assignment into overlapping groups
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