Carbon Black Cloud: Nutanix Virtual Machine Sensor Install Failure
Carbon Black Cloud Sensor: All Versions
Microsoft Windows: All Supported Versions
Nutanix Virtual Machines using VirtIO Network Driver
VMware Virtual Machines using VirtIO Network Driver
Sensor installation hang
Incomplete sensor install
No information (OS, sensor version, etc.) is displayed for device in Sensor Management
The Windows Firewall console may not launch.
There is an incompatibility issue with the driver and RSC (Receive Segment Coalescing)
If possible, upgrade the VirtIO drivers and CB Cloud sensor versions to those list in the additional notes. No other action is needed. If upgrading to those versions is not an option, use the steps below to resolve.
RSC (Receive Segment Coalescing) needs to be disabled.