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Carbon Black Cloud: Off Premise Mac sensor installs not auto assigning to Sensor Groups

Carbon Black Cloud: Off Premise Mac sensor installs not auto assigning to Sensor Groups

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All Versions

Symptoms

  • Mac endpoint is off premise (not on corporate network)
  • Meets all sensor group criteria but does not auto assign to sensor group

Cause

Mac sensors installed off premise not receiving meta data as expected

Resolution

  • Currently under review by engineering in DSEN-11459

 


Additional Notes

Workaround:

  • Manually assign affected endpoint to policy

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Creation Date:
‎01-20-2021
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