Knowledge Base

Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

Carbon Black Cloud Sensor: 3.6.x and higher version.
Microsoft Windows: All Supported Versions

Symptoms

Sudden Excessive Disk Usage by scanhost.log.tmp file under Programdata\CarbonBlack\Logs\scanhost.log.tmp.

Cause

This issue is caused due to Malfunction of the Scanner engine and also due to frequent RepMGR Crash.

Resolution

This issue is fixed in Sensor Version 3.8.0.398
Upgrade the sensor to the 3.8.0.398 version to resolve the issue permanently

Knowledge Base

Carbon Black Cloud: Scanhost.log.tmp File Consumes Excessive Disk Space

Carbon Black Cloud: Scanhost.log.tmp File Consumes Excessive Disk Space

Environment

Symptoms

Cause

Resolution

Related Content

Audit and Remediation

Carbon Black Cloud

Container

Endpoint Standard

Enterprise EDR

Managed Detection

Managed Detection and Response

Prevention

Workload

Knowledge Base

Carbon Black Cloud: Scanhost.log.tmp File Consumes Excessive Disk Space

Carbon Black Cloud: Scanhost.log.tmp File Consumes Excessive Disk Space

Environment

Symptoms

Cause

Resolution

Related Content

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