Just Published! Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Carbon Black Cloud: Sensor Grouping by Device Host Name Criteria Fails

Carbon Black Cloud: Sensor Grouping by Device Host Name Criteria Fails

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: 3.1.x.x and Higher
  • Microsoft Windows: All Supported Versions

 

Symptoms

Device names where used as part of sensor grouping criteria

Cause

Known issue, in addition, grouping by device host names is case sensitive

Resolution

  • Upgrade to the 3.6.0.1941 sensor as it includes code improvement related to automatic group assignment
  • Device host name matches the device name shown in the console (upper/lower case)
  • Ensure the endpoint has been set to "Automatic assignment" rather than "Manual assignment"

Related Content


Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎12-22-2020
Views:
591
Contributors