Carbon Black Cloud Sensor: Unable to upgrade Error - Incorrect parameters for GPO upgrade.
Carbon Black Cloud Console: January '18 release and newer
Carbon Black Cloud Sensor: 3.2.x.x and above
Microsoft Windows: All Supported Versions
Initial Deployment via Group Policy Object (GPO)
Sensor originally installed using Group Policy Object (GPO)
Upgrade from Web Console fails, current version not upgraded
Manual upgrade fails, current version not upgraded
The msi install log displays the following error
CA:InstallPreCheck: Error 0x8000ffff: Incorrect parameters for GPO upgrade.
CB Defense Sensor 3.2.x.x introduced additional checks prior to upgrade to verify that sensors initially installed via GPO are configured by GPO to allow updates the be pushed from the Cloud or installed manually.
There are two options to update sensors initially deployed via GPO