Environment
- Carbon Black Cloud Sensor: 3.6.0.1979 - 3.6.0.2076
- Microsoft Windows: All Versions with Early Launch Anti-Malware (ELAM) protections
Symptoms
Cause
Regression in sensor causes process to hang
Resolution
- Issue is resolved in sensor versions 3.6.0.2121 and 3.7.0.1253
- Workaround
- Locate and edit cfg.ini file
- Add field and value to end of cfg.ini
UnregisteredProtected=True
- Reboot endpoint
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