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Carbon Black Cloud: Server 2022 Devices Display as Server 2019

Carbon Black Cloud: Server 2022 Devices Display as Server 2019

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: 3.7.x.x and Lower
  • Microsoft Windows Server 2022

Symptoms

Server 2022 devices (running build 10.0.20348) display as Server 2019 in the Carbon Black Cloud console

Cause

Microsoft did not increment major version

Resolution

Upgrade to 3.8.0.398 or higher

Additional Notes

Sensor v3.8.0.398 and above contains the fix tracked under DSEN-16231

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Creation Date:
‎11-03-2021
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