logo

Knowledge Base

Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Carbon Black Cloud: USB With NTFS File Format Is Not Blocked When Inserted In MAC OS

Carbon Black Cloud: USB With NTFS File Format Is Not Blocked When Inserted In MAC OS

Environment

  • Carbon Black Cloud MAC Sensor: 3.5.3.82 - 3.6.0
  • Supported macOS: 10.15 and 11+ 

Symptoms

  • USB stick file format is changed to NTFS using Windows machine.
  • The USB stick is not being blocked when connected on a macOS.

Cause

Limitation reporting the device is not mountable - DSEN-15365

Resolution

Upgrade to sensor version 3.6.1

Additional Notes

The USB device with other file formats like MS-DOS (FAT), ExFAT, or Mac OS Extended will be blocked when connected to the MAC OS

Related Content


Was this article helpful? Yes No
No ratings
Article Information
Author:
CB_Support
Creation Date:
‎07-28-2021
Views:
345
Contributors
logo

Copyright © 2005-2023 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.