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Carbon Black Cloud: Why is Support requesting RepCLI Authentication to be enabled?

Carbon Black Cloud: Why is Support requesting RepCLI Authentication to be enabled?

Environment

  • Carbon Black Cloud Windows Sensor: 3.3.x.x and Higher
  • Microsoft Windows: All Supported Versions
  • Carbon Black Cloud Mac Sensor: 3.5.x.x and higher
  • Apple macOS: All supported versions

Question

Why is support requesting repcli authentication to be enabled?

Answer

VMware Carbon Black Support personnel may request RepCLI Authentication to be enabled as this feature provides a number of elevated troubleshooting functions which may be required to debug a particular issue i.e. Carbon Black Cloud: How To Collect Sensor Performance Logs (Windows)
 

Additional Notes

  • Although there are a number of functions which can only be used when RepCLI Authentication is enabled (ref Carbon Black Cloud: What are some RepCLI Commands that Require Authentication?), "RepCLI reregister" is the only command that is currently supported by VMware Carbon Black and this function requires RepCLI Authentication
  • RepCLI debug functionality should only be used when directed to by VMware Carbon Black Support 

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Creation Date:
‎12-09-2021
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