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Carbon Black Cloud: Windows 11 Devices Display as Windows 10

Carbon Black Cloud: Windows 11 Devices Display as Windows 10

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: 3.7.x and Lower
  • Microsoft Windows 11

Symptoms

Windows 11 devices (running build 10.0.2200) display as Windows 10 in the Carbon Black Cloud console

Cause

Microsoft did not increment major version

Resolution

Upgrade to 3.8.0.398 or higher

Additional Notes

Sensor v3.8.0.398 and above contains the fix tracked under DSEN-16231

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Creation Date:
‎10-27-2021
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