Environment
- Carbon Black Cloud Console: All versions
- Carbon Black Cloud Sensors: All versions
- Sensor Operating Systems: All versions
Symptoms
Error can occur when selecting either one or many sensors via check boxes.
Cause
One of the selected sensors is in a "deregistered" state.
Resolution
The Console will not allow the user to unquarantine a sensor. This root cause may not be apparent when many sensors are selected in the attempt.
Additional Notes
Feature Request FR-003531 has been created to improve the error message to indicate a sensor is in a deregistered state and is therefore the cause of the failure.
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