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Carbon Black Console: Sudden Watchlist Alerts with Netconn but no Netconn events in the Investigate tab.

Carbon Black Console: Sudden Watchlist Alerts with Netconn but no Netconn events in the Investigate tab.

Environment

  • Carbon Black Console: All Versions
  • EEDR: All versions

Symptoms

Sudden Influx of alerts linked to netconn_count, but searching on Investigate page in the console, there were no events for netconn activity.

Cause

Recent code change in the backend for testing purpose had caused this issue.

Resolution

Reverting the code change in the backend resolved this issue.

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Creation Date:
‎05-11-2021
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904