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Cb Defense: sensor uninstall prompts Windows warning

Cb Defense: sensor uninstall prompts Windows warning


  • Cb Defense Sensor: Version and higher
  • Microsoft Windows: All supported versions


Uninstall attempted via Programs and Features displays the following warning:

Warning 1910. Could not remove Shortcut Cb Defense.Ink. Verify that the shortcut file exists and that you can access it.


The cause of this issue is currently under investigation


  • Click 'OK' on the warning dialog box to proceed with the uninstallation, the warning dialog box does not affect the uninstall process
  • Place the sensor into bypass mode before issuing the uninstall command
  • Alternatively to avoid the warning dialog box; from an administrative command prompt execute the following command:

"C:\Program Files\Confer\Uninstall.exe" /uninstall

Additional Notes

A product enhancement for this issue is being tracked via DSEN-3047. Be sure to follow this article for further updates.

Related Content

Cb Defense Sensor 3.2 Windows Release Notes

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