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Carbon Black Cloud: How to manually Update Virus Definition Signature via RepCLI

Carbon Black Cloud: How to manually Update Virus Definition Signature via RepCLI

Environment

  • Carbon Black Cloud Sensor: 3.3 and Higher
  • Microsoft Windows: All Supported Versions

Objective

How to manually Update Virus Definition Signature via RepCLI

Resolution

Sensor Version 3.6 and Higher
  1. Launch Command Prompt.
  2. Execute the following command to force a signature update
    "%ProgramFiles%\Confer\RepCLI.exe" localscanner updatesignature -wait
    
    Success Message: The signature update has finished
    Failure Message: Error: The signature update has failed, see upd.log and confer.log for more details. Command failed
 
Sensor Version 3.5 and Lower
  1. Navigate to the path where RepCLI is located, usually %ProgramFiles%/Confer; as per How to Access RepCLI Utility
  2. Run RepCLI Unlock <code> or put the sensor in bypass mode so that you are able to run privilege commands.
  3. Run:
"%ProgramFiles%\Confer\RepCLI.exe" UpdateAvSignature -wait
Success Message: The request of AV signature update has been requested
Failure Message: Error: Failed to trigger the signature update, see confer.log for more details Command failed

Additional Notes

  • As of the 3.5 Sensor, command line signature updates no longer require RepCLI Authentication and can be run as a script or scheduled task.
  • Virus Definition Files are required only when "On-access file scan mode" is set to Normal or Aggressive.
  • If the "Allow signature updates" Policy setting is Disabled, signature updates via RepCLI will fail.

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Article Information
Author:
Creation Date:
‎11-27-2018
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21052