Environment
- CB Defense Sensor: 2.0.x.x - 3.3.x.x
- Microsoft Windows: All Supported Versions
- "Scan execute on network drives" is enabled in the sensor policy
Symptoms
- Attempts to open, save, or move files in the network share drive fail
- Access to files in the network drives may fail or access will be very slow
- Issue may occur intermittently
Cause
When "Scan execute on network drives" is enabled in the policy, the current sensor logic to deal with sharing violations may result in potential performance issues when accessing files on a network drive
Resolution
- Upgrade to sensor version 3.4.0.1016
- If unable to upgrade, disable "Scan execute on network drives" for the affected endpoint's policies
Additional Notes
"Scan execute on network drives" may be re-enabled once upgraded to 3.4.0.1016
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