App Control: Console Could Not Be Deployed on IIS. Please Re-Install IIS and Try Again

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Environment

• App Control Server: All Supported Versions
• Microsoft Windows Server: All Supported Versions

Symptoms

When installing the App Control server product, an error is received:

• "Cb Protection Console could not be deployed on IIS. Please re-install IIS and try again. Exiting Cb Protection Server Installation"
• "Carbon Black App Control Console could not be deployed on IIS. Please re-install IIS and try again. Exiting App Control server Installation"

Cause

Possible causes:

1.  If another webserver exists with the same name or id, IIS will refuse the new creation as a duplicate
2. Corrupt IIS install

Resolution

Option 1: Try deleting "PARITY_HISTORY" folder manually following below steps

1. Open an admin CMD prompt
2. Run command:

C:\Windows\sysWow64\inetsrv\appcmd delete backup "PARITY_HISTORY"

3. Open IIS Management Console
4. Expand "Sites" in the left-hand pane
5. Delete "Parity Web Console" or "Default Web Site" if exists
6. Attempt App Control server Installation again

Option 2: Try re-installing IIS 
 

Related Content

App Control: How to Reinstall IIS
CB Protection: Server installation fails to deploy to IIS on first attempt