Cb Protection: HTTP 503 Error when accessing Console and using McAfee Host IPS

[#1]

Environment

• Cb Protection Server Web Console: All Versions
• Microsoft Windows Server 2008 with IIS 7.0
• McAfee Host Intrustion Prevention (Host IPS) 8.0

Symptoms

• HTTP Error 503 when attempting to load the Cb Protection Web Console

Cause

If you remove McAfee Host IPS 8.0 from a server running Microsoft Windows Server 2008 with IIS 7.0, the ISAPI filter references are not removed from the IIS applicationHost.config file.

Resolution

1. McAfee recommends either contacting their Support for further assistance, or implementing a workaround, found here: Removing Host Intrusion Prevention 8.0 from a server running IIS 7.0 does not remove the ISAPI refer...

Related Content

HTTP 503 is observed when accessing the Bit9 Console

Unable To Access The Cb Protection Console - HTTP Error 503. The Service Is Unavailable.