App Control: How to Gather a CSV Export of Events from the Console

[#1]

Environment

• App Control Console: All Supported Versions

Objective

How to provide a CSV export of events for Support.

Resolution

1. Log in to the Console and navigate to Reports > Events.
2. If applicable, choose a Saved View, otherwise set to None. Examples:
   • Blocked Files (All)
   • New Files (All)
3. Set the Max Age accordingly (or use the Filter for Timestamp).
4. If necessary, add any additional Filters. Examples:
   • Source > is > relevant Computer(s)
   • Policy
5. Click Show Columns and choose any relevant Columns. Examples:
   • Rule Name
   • Config List Version
6. Click Export to CSV and attach to the Case.

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App Control: How to Collect Historical Agent Logs on Windows (Locally)