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App Control: How to Uninstall a Connected Mac Agent

App Control: How to Uninstall a Connected Mac Agent

Environment

  • App Control Agent: All Supported Versions
  • Apple MacOS: All Supported Versions

Objective

Uninstall an App Control Agent on macOS that is checking into the Console and healthy.

Resolution

  1. Login to the Console and navigate to Assets > Computers to move the Agent into a Policy that has the Control Mode set to Disabled.
  2. Login to the endpoint with an administrator account that can run sudo and from a Terminal Window issue the command:
sudo /Applications/Bit9/uninstall.sh
  1. From the Console, delete the Computer from the Assets > Computers page.

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Creation Date:
‎10-22-2020
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