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Cb Protection: Persistent HTTP 503 Error When Acce...
Cb Protection: Persistent HTTP 503 Error When Accessing Protection Console
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Cb Protection: Persistent HTTP 503 Error When Accessing Protection Console
Environment
Cb Protection: All Supported Versions
Microsoft Windows: All Supported Versions​
Symptoms
HTTP 503 Errors when accessing Protection web console
Parity Reporter Service Running
Parity Server Service Running
DAS Database Running
IIS Reset had no effect
Increase of IIS Private memory usage had no effect
Cause
IIS install has been corrupted
Resolution
Uninstall the Protection Server
Completely uninstall IIS
Perform a clean reinstall of IIS
Reinstall the Protection Server
Verify console is accessible
Additional Notes
Reference this MSDN article on performing a clean IIS reinstall:
How to perform a clean reinstallation of IIS
Please reference the user guide and/or release notes relevant to the Protection Server version you are reinstalling
Related Content
https://community.carbonblack.com/docs/DOC-2181
https://community.carbonblack.com/docs/DOC-3194
https://community.carbonblack.com/docs/DOC-7094
https://community.carbonblack.com/docs/DOC-7093
https://community.carbonblack.com/docs/DOC-7089
https://community.carbonblack.com/docs/DOC-1309
https://community.carbonblack.com/docs/DOC-1339
Labels
(1)
Labels:
App Control
Tags
(2)
Tags:
cb protection
issue resolution
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Article Information
Author:
CB_Support
Creation Date:
11-20-2018
Views:
1154
Contributors
esullivan
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