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Cb Protection: Server Re-install failure "Parity_History Backup Already Exists"

Cb Protection: Server Re-install failure "Parity_History Backup Already Exists"

Environment

  • Cb Protection 7.x
  • Cb Protection 8.x
  • Microsoft Windows

Symptoms

  • Server install error "Cb Protection Console could not be deployed on IIS. Please re-install IIS and try again"
  • Install log shows "Parity_History Backup Already Exists"
  • Install log could show "Unable to remove IIS Backup"

Cause

The main cause for this is a permissions error with the IIS appcmd program. Its unable to remove the backup directory for the Cb Protection site. After an uninstall or previous install error.

Resolution

  1. Navigate to C:\Windows\System32\Inetsrv\backup
  2. Cut the folder PARITY_HISTORY and place it somewhere outside the C:\Windows directory, like your desktop.
  3. Once the folder is completely moved outside of the backup directory, try the server install again.

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Creation Date:
‎12-28-2017
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