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Cb Protection Server Service crashes multiple times a day after applying Microsoft Security patch KB4338815

Cb Protection Server Service crashes multiple times a day after applying Microsoft Security patch KB4338815

Environment

  • Cb Protection Server 8.x
  • Windows 20xx


Symptoms

  • Cb Protection Console becomes unavailable
  • Cb Protection Server log file shows this error:

         

IPv4 bind() error 10048

One or more TCP ports failed to start listening. Requesting shutdown.

  • Cb Protection Application server host's Windows System event log shows this error:

          Level:      Error

          Event ID: 7031

          The Cb Protection Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.


Cause

     This problem was introduced with Microsoft Security patch KB4338815


Resolution

     To correct this defect, after applying patch KB4338815 , then apply add-on patch KB4338831

     https://support.microsoft.com/en-us/help/4338831/july172018kb4338831osbuildpreviewofmonthlyroll...

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Creation Date:
‎08-02-2018
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