Access official resources from Carbon Black experts
188.8.131.5270 (Patch 3) and higher
On OS X and MacOS endpoints, customers have been encountering OS crashes or reboots after waking the laptop from standby.
End users are encountering crashes/reboots when attempting to wake their OS X/Mac OS devices from standby.
This issue was due to the b9daemon keeping a hold for too long, and will be fixed in an upcoming release of Cb Protection.
To resolve this issue, you will need to modify the pmset settings:
Please run the following command on any OS X/Mac OS device experiencing the issue:
sudo pmset -a autopoweroff 0 standby 0
These settings should take hold right away, no need to restart.
Engineering is working on resolving this issue, and is targeted to be fixed in an upcoming release of Cb Protection. This solution will be updated when we have the version confirmed.
You can find out more about these settings via Apple's kbase:
Copyright © 2005-2023 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.