IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Cb Protection agent log file location (Mac)

Cb Protection agent log file location (Mac)

Environment

  • Cb Protection 7.x - 8.0.x
  • See link below for supported Mac OS


Question

  • Where are the agent log files located on the endpoint?


Answer

  • By default, the cache.db is located in /Library/Application Support/com.bit9.Agent/Data folder while the rest of the logs are in the subfolder Logs.

Additional Notes

Do not copy the cache.db directly. It's currently in use by the Cb Protection agent service. Copying it directly from this folder could result to a corrupted or incomplete copy. The path is case sensitive.

Related Content

Supported Operating Systems – Cb Protection Agent, Cb Response Sensor, and Cb Defense Sensor 

Collecting logs for troubleshooting (Cb Protection Agent - Mac/Linux OS)

Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎11-13-2017
Views:
1731
Contributors