Environment
- CB Protection Agent: All Supported Versions
- Microsoft Windows: All Supported Versions
Symptoms
When trying to install a new agent, the installation fails with an error message.
Generic host package could not obtain default values from registry. Install cannot proceed without server and port settings.
Cause
This is a result of using the ParityHostAgent.msi file to deploy new agents, which is intended to be used for upgrades only. This package does not contain the necessary configurations to deploy a new agent.
Resolution
Deploying a new agent requires the use of one of the installer packages obtained from the server, located at:
https://<Server Name>/hostpkg
Additional Notes
- To use the ParityHostAgent.msi for deploying new agents, follow the steps for Manually Upgrade
- This can also happen when using the policy installer with incorrect permissions
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