Environment
Cb Response Server 6.2.1
Cb Response Console
Symptoms

Cause
Even though some Cb Response Server versions and cbui versions include a fix for this behavior, older Firefox and/or Google Chrome browsers cause this to occur. This is an incompatibility with older browsers.
Resolution
Upgrade browser (e.g., Firefox, Chrome, etc.) to the latest version.
Additional Notes
If the issue still remains after upgrading the browser, please submit a case to Support to diagnose further, and include the symptoms, troubleshooting steps taken, Cb Diags and a HAR file of the behavior showing it has been reproduced.
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