Environment
- EDR Server: 6.x and Higher
Objective
Update an EDR license
Resolution
- Navigate to Administration -> Settings -> License
- In the "Apply New License" text box, paste the entire license text blob that includes the header and footer. For example:
-- --- BEGIN CB LICENSE --- --
abcd1234...
-- --- END CB LICENSE --- --
- Click "Apply License".
- Allow 5-10 minutes, then verify that the new license is applied successfully in the "License Information" view from Administration -> Dashboard.
- If in a clustered installation and on a version before v5.0 Patch 1, copy the license file from the Primary server to each of the Minion nodes manually:
/etc/cb/server.lic
Additional Notes
- Note: If either the "BEGIN..." header and "END..." footer are not included, the license will fail to apply with the popup messages:
Incorrect license. Unable to apply. Server error due to malformed syntax
- The incorrect license message will appear if trying to apply an APP Control License to EDR
- Other licensing related messages are written to the log:
/var/log/cb/coreservices/debug.log
- If the license doesn't apply properly try opening the license file in a different program
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