Environment
- Unified View 6.x
- Cb Response 6.x
Symptoms
Error: cb-enterprise conflicts with cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64
Error: Package: cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)
Requires: redis = 2.6.16
Installed: redis-2.8.24-5.el6.art.x86_64 (@CarbonBlack)
redis = 2.8.24-5.el6.art
Available: redis-2.6.16-1.el6.remi.x86_64 (CbUnifiedVied)
redis = 2.6.16-1.el6.remi
Error: cb-unifiedview conflicts with cb-enterprise-6.2.0.171114.1158-1.el6.x86_64
Error: Package: cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)
Requires: cb-swagger = 6.1.3.170902.0155
Installed: cb-swagger-6.2.0.171114.1158-1.el6.x86_64 (@CarbonBlack)
cb-swagger = 6.2.0.171114.1158-1.el6
Available: cb-swagger-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)
cb-swagger = 6.1.3.170902.0155-1.el6
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
Cause
A package version other than the supported version for Unified View is installed on the system.
In the error above, Cb Response's service, cb-enterprise, has been installed, which is not supported. Unified View must be installed on a server without Cb Response installed.
Resolution
- Uninstall the conflicting package
- If this is due to Cb Response being installed, uninstall either uninstall Response and all it's installed dependencies following instructions in the Server/Cluster Management Guide. Be sure to keep the CarbonBlack.repo under /etc/yum.repos.d and the certs in /etc/cb/certs, those will be needed for a successful connection to the repo and collection of required packages.
Additional Notes
When installing Unified View, it is required that the Cb Response RPM is installed. This will generate the CarbonBlack.repo and server certs. Actual installation of cb-enterprise must not be performed on the Unified View server.
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