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Cb Response: Unified View installation fails with package conflicts

Cb Response: Unified View installation fails with package conflicts

Environment

  • Unified View 6.x
  • Cb Response 6.x

Symptoms

  • Running yum install cb-unifiedview fails with an error similar to the following

Error: cb-enterprise conflicts with cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64

Error: Package: cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)

  Requires: redis = 2.6.16

  Installed: redis-2.8.24-5.el6.art.x86_64 (@CarbonBlack)

  redis = 2.8.24-5.el6.art

  Available: redis-2.6.16-1.el6.remi.x86_64 (CbUnifiedVied)

  redis = 2.6.16-1.el6.remi

Error: cb-unifiedview conflicts with cb-enterprise-6.2.0.171114.1158-1.el6.x86_64

Error: Package: cb-unifiedview-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)

  Requires: cb-swagger = 6.1.3.170902.0155

  Installed: cb-swagger-6.2.0.171114.1158-1.el6.x86_64 (@CarbonBlack)

  cb-swagger = 6.2.0.171114.1158-1.el6

  Available: cb-swagger-6.1.3.170902.0155-1.el6.x86_64 (CbUnifiedVied)

  cb-swagger = 6.1.3.170902.0155-1.el6

You could try using --skip-broken to work around the problem

You could try running: rpm -Va --nofiles --nodigest

Cause

A package version other than the supported version for Unified View is installed on the system.

In the error above, Cb Response's service, cb-enterprise, has been installed, which is not supported. Unified View must be installed on a server without Cb Response installed.

Resolution

  1. Uninstall the conflicting package
  2. If this is due to Cb Response being installed, uninstall either uninstall Response and all it's installed dependencies following instructions in the Server/Cluster Management Guide. Be sure to keep the CarbonBlack.repo under /etc/yum.repos.d and the certs in /etc/cb/certs, those will be needed for a successful connection to the repo and collection of required packages.

Additional Notes

When installing Unified View, it is required that the Cb Response RPM is installed. This will generate the CarbonBlack.repo and server certs. Actual installation of cb-enterprise must not be performed on the Unified View server.

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Creation Date:
‎01-18-2018
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