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Cb Response: Wrong version of Erlang detected

Cb Response: Wrong version of Erlang detected

Environment

  • Carbon Black Response Server: 6.2.4 and above

Symptoms

After upgrading the following error message is seen when starting the services
Wrong version of Erlang detected, see release notes for more information. Please manually upgrade the Erlang package.

Cause

Erlang package did not download via the yum process

Resolution

  1. In the terminal run the following command
    yum update erlang
  2. Restart the services
    • Standalone
      service cb-enterprise start
      • Cluster
        /usr/share/cb/cbcluster start

      Related Content

      Cb Response 6.2.4 Server Release Notes
      Cb Response: postgresql93 failed after upgrading to 6.2.4

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      Creation Date:
      ‎12-10-2018
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      838
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