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EDR: An Unexpected Error When Toggling Ignore This Report

EDR: An Unexpected Error When Toggling Ignore This Report

Environment

  • EDR Server: All Versions
  • EDR Console: All Versions
  • Linux: All Supported Versions

Symptoms

An Unexpected Error is generated when toggling Ignore this Report

Cause

A space in the json that makes up the feed was imported into the server   

Resolution

  • Remove the space in the json that makes up the feed and delete the original and import the correct feed json
  • Update the column in postgres table alliance_feeds that contains the space

Additional Notes

The extra space can be seen at the end of the bit9advancedthreats example below found in the following log /var/logs/cb/coreservices/debug.log
Unhandled exception from API request: (18, 'bit9advancedthreats ')

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Creation Date:
‎11-30-2022
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