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EDR: Cb-Event-Forwarder Will Not Start After Upgrading to EDR Server 7.7.0

EDR: Cb-Event-Forwarder Will Not Start After Upgrading to EDR Server 7.7.0

Environment

  • EDR Server: 7.7.0
  • Event Forwarder: 3.8.2 or less 

Symptoms

After upgrading to EDR Server 7.7.0 cb-event-fowarder service does not start

Cause

A change to rabbitmq password value was introduced in EDR Server 7.7.0

Resolution

  • The 3.8.4 version of the Event Forwarder has been released which includes fixes for this issue
  • Please upgrade to the latest version using these steps How to upgrade the Cb-Event-Forwarder
 

Additional Notes

NOTE: To use the EDR console to configure and control cb-event-forwarder, the event forwarder must be installed on the Primary server
Cb Event Forwarder User Guide
 

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Creation Date:
‎07-20-2022
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