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EDR: Does Carbon Black Support Assist With Writing Queries?

EDR: Does Carbon Black Support Assist With Writing Queries?

Environment

  • EDR Server: All Versions

Question

Can Carbon Black Support assist with writing search queries? 

Answer

  • No, Carbon Black Support does not assist with query writing. 
  • For assistance with queries, please visit the Threat Research section of the Community. 
  • Carbon Black Support assists with break / fix issues, such as, if the results of a query did not match the query

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Creation Date:
‎05-05-2022
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