Knowledge Base

Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

EDR Server: All Versions

Question

Can Carbon Black Support assist with writing search queries?

Answer

No, Carbon Black Support does not assist with query writing.
For assistance with queries, please visit the Threat Research section of the Community.
Carbon Black Support assists with break / fix issues, such as, if the results of a query did not match the query

Article Information

Author:

Creation Date:

‎05-05-2022

Views:

268

Copyright © 2005-2023 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.