Environment
- EDR Server: All Supported Versions
- EDR Sensor: All Supported Versions
- Microsoft Windows: All Supported Versions
Objective
To confirm whether a Sensor is properly communicating with the backend EDR Server using only the Sensor itself.
Resolution
- Log into the Windows endpoint as a user with Administrator privileges
- Open the C:\Windows\CarbonBlack\sensor.log file
All communication with the server will be documented there. Errors will indicate if there is a problem.
Additional Notes
- Similar communication is documented in the sensor.log file found on macOS and Linux operating systems.
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