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EDR: How to gather Linux sensor diagnostics

EDR: How to gather Linux sensor diagnostics

Environment

  • EDR Linux Sensor: All versions (Formerly CB Response)
  • Linux: All supported versions

Objective

Collect a Linux sensor's diagnotics.

Resolution

  1. For sensors < 6.2.1 : from a command line, execute:
sudo /opt/cbsensor/sensordiag.sh
  1. For sensors > 6.2.1 : from a command line, execute:
sudo /opt/carbonblack/response/bin/sensordiag.sh

Additional Notes

  • The resulting file will be generated in the current working directory.
  • Resulting filename format:  sensordiag_(hostname)_(date).tgz 
  • Sensor reports under 25 MB can be attached directly to a VMWare Technical Support case. 
  • Files larger than 25 MB should be uploaded to CB Vault.

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Author:
Creation Date:
‎09-18-2018
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1662